Alex Czartoryski
1 min readNov 29, 2016

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Hi Chase.

Are there any Customer Support features within basecamp built specifically for Customer Support use? E.g.: If you need to refund a customer, is that done via some sort of admin superuser tool within basecamp, or do you process the refund outside of basecamp via the payment processor’s interface?

These insights are super interesting. Thanks for sharing!

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